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RMA Login


*Your TIS Account Number as it appears on your TIS Invoice


*Your Email Address you have registered with TIS for the RMA Processing

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Important Information

  1. For Canon PRINT products: Canon printers have a 1-year warranty with TIS.
    1. Contact Canon on 01-4039100 to obtain a Canon reference number.
    1. Log your RMA request with us as normal but include your Canon Reference Number in the Manufacturer’s Reference Number box of the RMA request e.g 1-123456789
  2. For Fujitsu PRO units Fujitsu PRO units have a warranty with Fujitsu directly from day one.
    1. Please contact Fujitsu directly 0818-92-72-72 if you have a faulty PRO PC.
  3. For all other products:
    1. Faulty within 28 days of sale by you, and within 9 months of purchase from TIS (DOA)
    1. Please login above to submit an RMA request as normal.
  4. If your product is dated outside of the 28-day DOA period.
    1. Please refer to our Returns policy here for a list of warranty service numbers you can contact.